Returns & Refunds

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Item(s) were not marked “Sale”, “Final Sale”, or “Non-Returnable” at the time of purchase, unless faulty.
  • Item(s) must be returned in the original packaging and in as-new condition.
  • You must provide a photo of your item (s) before shipping so we can assess its condition.
  • Please note: If you claim a refund on a bundle, the bundle pricing is no longer valid. The items you keep will default to the current sale price, and a refund will be given for the remaining amount.
  • Please note: Shipping costs are final and non-refundable. Once your order has been shipped, we cannot issue a refund for the shipping charges.
  • Please note: Item(s) sent back to us without first requesting a return will not be accepted.

To start a return, you can contact us at contact@purrlini.com